Privacy policy

Last updated: March 5, 2026

Stein Diamonds operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Stein Diamonds is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person.

Personal information does not include anonymous or de-identified information that cannot reasonably be linked to you.

Depending on how you interact with the Services, we may collect the following types of personal information:

Contact Details

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Financial Information

  • Payment card details

  • Transaction details

  • Payment confirmation

  • Billing information

(Payment information is processed securely through our payment providers.)

Account Information

  • Username

  • Password

  • Account preferences and settings

Transaction Information

  • Products viewed

  • Items added to cart or wishlist

  • Purchases, returns, or exchanges

  • Order history

Communications

Information you share when contacting us, including customer service messages or inquiries.

Device Information

  • IP address

  • Browser type

  • Device information

  • Network connection details

Usage Information

Information about how you interact with the Services, including pages viewed and actions taken on the website.

Personal Information Sources

We collect personal information from the following sources:

Directly From You

When you:

  • create an account

  • place an order

  • contact us

  • subscribe to marketing communications

Automatically

Through technologies such as:

  • cookies

  • log files

  • analytics tools

  • browser tracking technologies

From Service Providers

Companies that help us operate our business, including:

  • Shopify

  • payment processors

  • shipping providers

  • analytics services

  • marketing platforms

From Partners or Third Parties

We may receive information from advertising partners or analytics providers.

How We Use Your Personal Information

We use your information for the following purposes.

Provide and Improve the Services

To:

  • process orders and payments

  • ship products

  • manage accounts

  • provide customer support

  • process returns and exchanges

  • personalize your shopping experience

Marketing and Advertising

We may send promotional communications such as:

  • email marketing

  • promotional offers

  • product recommendations

  • targeted advertising

You can unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We use information to:

  • verify accounts

  • detect fraud

  • protect customers and the website

  • maintain platform security

Communication

To respond to inquiries, provide updates about orders, and maintain customer relationships.

Legal Compliance

To comply with applicable laws, enforce our policies, and respond to legal requests.

How We Disclose Personal Information

We may share your information in the following circumstances:

Service Providers

With companies that help operate our business, including:

  • Shopify

  • payment processors

  • shipping carriers

  • IT service providers

  • analytics services

Marketing and Advertising Partners

We may share information with partners who help deliver relevant advertising.

These partners process information according to their own privacy policies.

When You Request It

For example, when you ask us to ship products or interact with social media integrations.

Business Transfers

If Stein Diamonds is involved in a merger, acquisition, or business sale.

Legal Requirements

When required to comply with laws, legal processes, or government requests.

Relationship with Shopify

Our store is hosted on Shopify.

Shopify collects and processes certain information to provide and improve the platform. Information submitted through the Services may be shared with Shopify and its service providers.

To learn more about Shopify’s privacy practices, please review the Shopify Consumer Privacy Policy:

https://privacy.shopify.com

You may also manage your privacy rights through the Shopify Privacy Portal:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing personal information.

Children's Data

Our Services are not intended for children.

We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If a parent or guardian believes a child has provided personal information, they may contact us to request deletion.

Security and Retention of Information

We implement reasonable security measures to protect your personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

We retain personal information only as long as necessary to:

  • provide our services

  • maintain accounts

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information.

Right to Access

Request a copy of the personal information we hold about you.

Right to Delete

Request that we delete your personal information.

Right to Correct

Request correction of inaccurate information.

Right to Data Portability

Request a copy of your data in a transferable format.

Right to Opt-Out of Targeted Advertising

You may opt out of targeted advertising depending on your location.

We also recognize the Global Privacy Control (GPC) signal when supported.

Learn more:
https://globalprivacycontrol.org

Managing Marketing Preferences

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

Even if you unsubscribe, we may still send important non-marketing messages related to your orders or account.

Complaints

If you have concerns about how we process your personal information, please contact us.

Depending on your location, you may also have the right to submit a complaint to your local data protection authority.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required, we rely on approved legal mechanisms such as Standard Contractual Clauses to protect transferred data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last updated” date at the top of this page.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Stein Diamonds
606 S. Olive St. Suite 2110
Los Angeles, CA 90014
United States

📞 (213) 489-1767
✉️ sales@steindiamonds.com