Terms Of Service

OVERVIEW

Welcome to Stein Diamonds. The terms “we”, “us”, and “our” refer to Stein Diamonds. Stein Diamonds operates this website and store, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Stein Diamonds is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced here in (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products and services as accurately as possible in our online store. However, colors and product appearance may vary depending on the device and screen settings used to access the website.

We do not guarantee that the appearance or quality of any product will exactly match what is shown on the website.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of products available to any customer, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Stein Diamonds reserves the right to accept or decline your order at our discretion. Your order is not accepted until Stein Diamonds confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as cancellation requests may not be possible after an order is accepted.

If we need to change or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

Purchases are subject to our Refund Policy.

You represent and warrant that purchases are for personal or household use and not for resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.

Prices in our online store may differ from prices in physical stores or other retailers.

You agree to provide accurate billing and payment information and to update your account details when necessary so we can complete your transactions and contact you if needed.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once products are transferred to the carrier, the risk of loss transfers to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including text, graphics, images, logos, product designs, videos, and other materials, is the property of Stein Diamonds or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or use any content without our prior written consent.

The Stein Diamonds name, logo, and related branding are trademarks of Stein Diamonds.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools which we do not monitor or control.

These tools are provided “as is” without warranties of any kind. Your use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

If you access third-party websites, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Stein Diamonds is powered by Shopify, which enables us to provide the Services to you.

However, all purchases and transactions are made directly with Stein Diamonds, not Shopify. Shopify is not responsible for any products purchased through this store.

SECTION 10 - PRIVACY POLICY

All personal information collected through our Services is governed by our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect certain information necessary to provide and improve the Services.

SECTION 11 - FEEDBACK

If you submit suggestions, reviews, or other feedback, you grant Stein Diamonds the right to use, modify, publish, and distribute that content without restriction or compensation.

You are responsible for ensuring that any feedback you provide does not violate the rights of others.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally there may be information on our website containing errors or inaccuracies related to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct these errors and update information or cancel orders if necessary.

SECTION 13 - PROHIBITED USES

You may not use our Services for unlawful purposes or in ways that violate applicable laws or regulations.

This includes but is not limited to:

  • transmitting malicious code

  • attempting to hack or disrupt the website

  • scraping or collecting user data

  • impersonating another person or entity

We reserve the right to terminate access to the Services if these rules are violated.

SECTION 14 - TERMINATION

We may terminate your access to the Services at any time without notice if we believe you have violated these Terms.

Certain sections of these Terms will survive termination, including intellectual property, limitation of liability, and indemnification.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available.”

Stein Diamonds makes no guarantees that the Services will be uninterrupted, secure, or error-free.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Stein Diamonds will not be liable for any indirect, incidental, or consequential damages resulting from your use of the Services or products purchased through the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Stein Diamonds, its employees, partners, and service providers from any claims or damages resulting from your use of the Services or violation of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Stein Diamonds regarding your use of the Services.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the State of California, United States.

SECTION 22 - HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page.

Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

sales@steindiamonds.com

Stein Diamonds
606 S. Olive St. Suite 2110
Los Angeles, CA 90014
United States

Phone: (213) 489-1767

Business Hours

Monday–Friday: 9am–7pm
Saturday: 10am–5pm
Sunday: By appointment